Euroa-Shepparton Road heading into Euroa

Patient Information

Euroa Medical Family Practice is situated in the centre of the historic town of Euroa. The building has been “The Doctors House” for almost 100 years. We pride ourselves on continuing the tradition of providing high quality primary health care to the community.

We complied a list of useful FAQs containing important information for you to read about our practice.

If you could not find the answer what you need, please contact us (03) 5795 2011

Monday – Friday 8:30am-6.00pm

Saturday – 9.00am-5.00pm

Sundays & Public Holidays – Emergency Clinic at Euroa Health (5795 0200) 9am – 11am

In conjunction with Euroa Health, we offer an extended after hours medical service for the community. To access this service (for non-life threatening cases) you can call the surgery on 03 5795 2011, you will be referred onto Euroa Health who will contact the local doctor on call.

Payment in full is preferred at the time of consultation. If this presents a difficulty please discuss it with the Receptionist or Office Manager. All patients who are on pensions, have health care cards or pharmaceutical cards are bulk billed, along with children under the age of 16 years.


The Medicare Rebate has increase from:

(Item 23) $36.30 to $37.05

(Item 36) $70.30 to $71.70

Normal consultation fee
(Item 23)
PAY ON THE DAY$63.00$25.95
PAY GAP ON THE DAY$69.05$32.00


Long consultation fee
(Item 36)
PAY ON THE DAY$98.00$25. 30
PAY GAP ON THE DAY$103.70$32.00



Please ensure you post / deliver any Medicare cheques made payable to the doctor as soon as you get them. Please notify the staff of any changes in name, address, phone number, Medicare number, pension number or any other details. To have your Medicare rebate directly credited into your bank account on the same day, you will need to bring your EFTPOS card and Medicare card with you on the day of your consultation.

In order to keep our fees to a minimum we require payment at the time of consultation. For your convenience the Practice has EFTPOS facilities available, and in most cases we can electronically process your claim immediately.
The surgery welcomes new patients. We require a longer appointment to allow the doctor to take a detailed history, and discuss the current problem. A new patient information and consent form will need to be completed at the surgery. Please ring if you wish to make an appointment with us.

Practice policy is for patients to attend the surgery to discuss the results of all investigations (blood tests, xrays etc) performed. We find this is the most reliable and effective way to communicate the results to you and gives you an opportunity to ask questions of your doctor

Appointments are always available on the day and every endeavour will be made for you to see your doctor of choice however we cannot guarantee this. A doctor is always available to see all urgent and emergency cases which will naturally be given priority. 

If you need a long consultation, please inform the reception staff when booking your appointment.

Some examples of times when a long consultation may be required are for pap smears, immunisations, insurance consultations & medicals. Please inform the reception staff if you require an appointment for more than one family member.

It is practice policy not to do repeat scripts and referrals over the phone, please contact us to make an appointment.

In most circumstances it is better to book an appointment with your doctor to discuss any concerns you may have as telephone call times are limited. At this time no fee is charged for telephone calls.

Euroa Medical values patient feedback. If you have a complaint, suggestion or even want to give a compliment please write to our Quality Assurance Officer:

Euroa Medical
Attention: Jasmin Saville
90 Binney St


Download our Patient Complaint document »

In the interests of providing quality health care this practice has developed a privacy policy that complies with the privacy legislation and the NPPs (National Privacy Principles). The Practice ensures the confidentiality of all patients’ Personal Health Information according to the RACCP code of practice for the management of health information in General Practice. This means that a person must give consent before information about them is released.