Surgery Hours

Monday – Friday 8:30am-6.00pm
Saturday - 9.00am-5.00pm
Sundays & Public Holidays – Emergency Clinic at Euroa Health (5795 0200) 9am – 11am

After Hours & Emergency

In conjunction with Euroa Health we offer an extended afterhours medical service for the community. To access this service (for non-life threatening cases) you can call Nurse on Call on 1300 60 60 24, you may then be referred onto Euroa Health who will contact the local doctor on call.

Fees

Payment in full is preferred at the time of consultation. If this presents a difficulty please discuss it with the Receptionist or Office Manager. All patients who are on pensions, have health care cards or pharmaceutical cards are bulk billed, along with children under the age of 16 years.
      

Fees:

AS FROM 3.7.14 AN INCREASE OF FEES WILL APPLY

The Medicare Rebate has increase from

(Item 23) $36.30 to $37.05

(Item 36) $70.30 to $71.70

FEE GAP
Normal consultation fee
(Item 23)
$72.05 $35.00
PAY ON THE DAY $63.00 $25.95
PAY GAP ON THE DAY $69.05 $32.00

 

FEE GAP
Long consultation fee
(Item 36)
$106.70 $35.00
PAY ON THE DAY $98.00 $25. 30
PAY GAP ON THE DAY $103.70 $32.00

 

PENSIONERS, CURRENT HEALTH CARE HOLDERS AND PHARMACEUTICAL CARD HOLDERS WILL CONTINUE TO BE BULK BILLED AT PRESENT

 
Medicare:
Please ensure you post / deliver any Medicare cheques made payable to the doctor as soon as you get them. Please notify the staff of any changes in name, address, phone number, Medicare number, pension number or any other details. To have your Medicare rebate directly credited into your bank account on the same day, you will need to bring your EFTPOS card and Medicare card with you on the day of your consultation.

Payment Methods

In order to keep our fees to a minimum we require payment at the time of consultation. For your convenience the Practice has Eftpos and major credit card facilities available. In most cases we can electronically process your claim or you will be given an itemised receipt to claim from Medicare.

New Patients

The surgery welcomes new patients. We require a longer appointment to allow the doctor to take a detailed history, and discuss the current problem. A new patient information and consent form will need to be completed at the surgery. Please ring if you wish to make an appointment with us.

Results

Practice policy is for patients to attend the surgery to discuss the results of all investigations (blood tests, xrays etc) performed. We find this is the most reliable and effective way to communicate the results to you and gives you an opportunity to ask questions of your doctor

Appointments

Appointments are always available on the day and every endeavour will be made for you to see your doctor of choice however we cannot guarantee this. A doctor is always available to see all urgent and emergency cases which will naturally be given priority.

If you need a long consultation, please inform the reception staff when booking your appointment.

Some examples of times when a long consultation may be required are for pap smears, immunisations, insurance consultations & medicals. Please inform the reception staff if you require an appointment for more than one family member.

Scripts / Referral

It is practice policy not to do repeat scripts and referrals over the phone, please contact us to make an appointment.

Telephone Calls

In most circumstances it is better to book an appointment with your doctor to discuss any concerns you may have as telephone call times are limited. At this time no fee is charged for telephone calls.

Patient Feedback

Euroa Medical values patient feedback. If you have a complaint, suggestion or even want to give a compliment please write to or contact our Business Manager:

Euroa Medical
Attention: Business Manager
90 Binney St
EUROA VIC 3666

Phone (03) 5759 2011
Fax (03) 5795 3311
Email business.manager@emfp.com.au.

Download our Patient Complaint document »

Privacy Policy

In the interests of providing quality health care this practice has developed a privacy policy that complies with the privacy legislation and the NPPs (National Privacy Principles). The Practice ensures the confidentiality of all patients' Personal Health Information according to the RACCP code of practice for the management of health information in General Practice. This means that a person must give consent before information about them is released.